AmpKit Will Not Respond

I bought AmpKit yesterday and and using it with an Apogee Jam interface and have it downloaded to my Macbook Pro with an Intel Core 2 Duo processor and OS X 10.8.2. Everything was going smoothly and I set up some diferrent amp modeling configurations and saved them. Next I attempted to import a track from iTunes and AmpKit stopped responding. I tried to force quit, restarted the computer, removed AmpKit and reinstalled it…all to no avail. My biggest issue is that Agile Partners has a link on their site to Apple solutions. They do have an e-mail location where you can choose multiple choice responses, but they dont seem willing at all to take any proactive steps to assist consumers who have an issue. So as of now, I am out $50, and am back to Garage Band.

hovdk about AmpKit - guitar amp & effects